Help

How do I change my username?

It is not possible to change your username. Our website automatically assigns you a username that can't be changed.


How do I change/update my password & email?

Watch the following video on how to change your email address or password.


I forgot my password how do I reset it?

Go to our forgotten password page and enter in your username or email address to receive instructions on how to update your account.

Reset Your Password on CBN.


How do I add my avatar/business logo to my profile?

Watch the following video on how to add you avatar/logo to your profile


Before I upload my avatar/business logo, how can I tell if the image is larger than the recommended file size of 10KB?

To find out the file size or dimensions of an image that is currently stored on your computer:

1. Place your cursor over the image icon, and right-click if you are using a PC or Ctrl-click if you are using a Mac.
Choose Properties.

2. The "Size" line on the Properties tab shows the image's file size (1 KB = 1,000 bits/bytes).